That’s an understandable question. At dbrand, we have experience with every shipping provider imaginable. Before switching to , we used a tracked service offered by a well-known logistics company. While the fact that it included a tracking number was fantastic, the reality is that tracking doesn’t really mean much if delivery takes forever. With tracked services such as the one we were previously using, the physical delivery route from our warehouse to your doorstep was slow and ineffective. See, these types of services – ones which claim to have tracking, yet aren’t true door-to-door couriers like FedEx – use two very inefficient processes: routing and rate shopping. The first one, routing, means that in order to get your package delivered to , it must first visit a global sorting facility along with hundreds of thousands of other parcels. It spends a few days there getting sorted, at which point it gets rate shopped. What this means is that the sorting facility will ask all the nearby postal services: “Which one of you will deliver this dbrand package to for the lowest cost?” Once this lengthy process is complete, the lowest bidder will take control of the package and ship it to your country. By the time all this is done, a week or more has been added to the delivery of your package and the result is still the same: your local postal service actually makes the delivery.
By using , we’ve skipped all the routing and rate shopping. Your package gets on a daily flight from our warehouse in Toronto to the hub in New York. It gets on another flight that very same day, a flight headed directly to . Once it arrives, your package is taken over by the local postal service, the same one which would be making the delivery had you gotten a tracking number, with the only difference being that there were no delays from tracking scans and re-sorting. The cost is extraordinarily low and every efficiency is used to make sure you get your order as quickly as possible.