Welcome to the website of the Victorian Pharmacy Authority (VPA). The VPA is responsible for the administration of the Pharmacy Regulation Act 2010 (the Act) which provides for the regulation of pharmacy businesses, pharmacy departments and pharmacy depots.
The Act requires the owners of pharmacy businesses, pharmacy departments, and pharmacy depots to hold a licence issued by the VPA and the premises of pharmacy businesses, pharmacy departments and pharmacy depots to be registered by the VPA.
Complaints about pharmacy businesses and pharmacy premises
If you wish to make a complaint about a pharmacy owner or pharmacy premises, please send your complaint to the VPA by email or post or contact the VPA office for further advice.
Complaints about pharmacists
The registration of pharmacists and the handling of complaints about the conduct, health or performance of a pharmacist is the responsibility of the Pharmacy Board of Australia which has its services administered by the Australian Health Practitioner Regulation Agency (click here for more).
Feedback on the VPA’s activities
The VPA welcomes feedback on its activities from licensees, members of the public and other stakeholders. Feedback may be provided by email to enquiries@pharmacy.vic.gov.au.
| 04 December 2020 VPA Communiqué – 4 December 2020 |
| 01 October 2020 VPA Communiqué OCTOBER 2020 |
| 03 September 2020 VPA Circular No. 22 |
| 03 September 2020 Quarterly performance report April to June 2020 |
| 04 June 2020 VPA Circular No. 21 |
| 26 May 2020 Quarterly performance report January to March 2020 |
| 08 May 2020 VPA Communiqué MAY 2020 |
| 09 April 2020 VPA Communiqué APRIL 2020 |
| 02 April 2020 VPA Communiqué APRIL 2020 |
| 28 February 2020 VPA Circular No. 20 |
| 28 February 2020 Quarterly Performance Report October – December 2020 |
| 20 December 2019 VPA Communiqué No 9. 2019 |
| 13 November 2019 VPA Circular No 19 |
| 13 November 2019 VPA Communiqué No 8. 2019 |
| 29 October 2019 Quarterly Performance Report July – September 2019 |
| 24 September 2019 VPA Circular No. 18 |
| 06 September 2019 VPA Communiqué No 7. 2019 |
| 04 September 2019 Public consultation – review of Victorian Pharmacy Authority Guidelines |
| 19 July 2019 VPA Communiqué No 6. 2019 |
| 19 July 2019 Quarterly Performance Report April-June 2019 |
| 29 May 2019 VPA Communiqué No 5. 2019 |
| 29 May 2019 VPA Circular No. 17 |
| 22 April 2019 VPA Communiqué No.4 2019 |
| 22 April 2019 Quarterly performance 1 January 2019 – 31 March 2019 |
| 28 March 2019 VPA Communiqué No.3 2019 |
| 28 February 2019 VPA Communiqué No.2 2019 |
| 18 January 2019 VPA Communiqué No.1 2019 |
| 17 January 2019 Quarterly Performance Report Oct-Dec 2018 |
