Patagonia Customer Service & Help Center


Patagonia Customer Service & Help Center 0) { loadPatagoniaJS(); loadTealiumJS(); } else { setTimeout(waitForPatagoniaDOM, 50); } } function loadPatagoniaJS() { // Dynamically load the main JS file, as the header/footer are now in the DOM let scriptEl = document.createElement(‘script’); scriptEl.src = ‘https://www.patagonia.com/on/demandware.static/Sites-patagonia-us-Site/-/en_US/js/main.js’; let spriteJs = document.createElement(‘script’); spriteJs.src = ‘https://www.patagonia.com/on/demandware.static/Sites-patagonia-us-Site/-/en_US/js/sprites.js’; // Set path used in Patagonia JS (again to fix IE11 not loading sprites) window.Urls = { ‘staticPath’: ‘https://www.patagonia.com/on/demandware.static/Sites-patagonia-us-Site/-/en_US/’ }; document.head.appendChild(scriptEl); document.head.appendChild(spriteJs); fixIE11SVGs(); // Fix duplicating menus on page changes $(‘.js-mega-menu-shop’).filter(‘:not(:first)’).remove(); $(‘.js-mega-menu-sports’).filter(‘:not(:first)’).remove(); } function loadTealiumJS() { (function(a,b,c,d){ a=’//tags.tiqcdn.com/utag/patagonia/us-dw2/prod/utag.js’; b=document;c=’script’;d=b.createElement(c);d.src=a;d.type=’text/java’+c;d.async=1; a=b.getElementsByTagName(c)[0];a.parentNode.insertBefore(d,a); })(); } function fixIE11SVGs() { // IE11 SVG fix (IE11 adds incrementing namespaces to the SVGs added: ns2, ns3, etc) if (window.msCrypto) { setTimeout(function () { let uses = document.getElementsByTagName(‘use’); if (uses) { for (let i = 0; i < uses.length; i++) { if (uses[i].attributes) { let attrs = uses[i].attributes; for (let j = 0; j < attrs.length; j++) { if (attrs[j].name.indexOf(':xlink:href') != -1 && attrs[j].value) { if (uses[i].parentNode && uses[i].parentNode.parentNode) { uses[i].parentNode.parentNode.innerHTML = ''; } } } } } } }, 150); } } ]]> You no longer get delivery updates by text.”,”NARVAR_PLACEHOLDER”:”Mobile Number”,”NARVAR_PLACEHOLDER_PHONE_NO”:”XXX-XXX-“,”NARVAR_CHANGE_NUMBER”:”Change Number”,”NARVAR_NUMBER_CHANGED”:”Success: You have changed your number.”,”NARVAR_SIGN_BACK_UP”:”narvar.updates.signbackup”,”NARVAR_INVALID_PHONE_NUMBER”:”Invalid phone number!”,”NARVAR_ERROR”:”An error occurred.”,”PAW_EVENT”:”Get Involved in Your Backyard”,”PAW_PETITION”:”Local Petition”,”IN_STOCK”:”In Stock”,”QTY_IN_STOCK”:”{0} Item(s) in Stock”,”PREORDER”:”Pre-Order:”,”QTY_PREORDER”:”{0} item(s) are available for pre-order.”,”REMAIN_PREORDER”:”The remaining items are available for pre-order.”,”BACKORDER”:”Back Order:”,”QTY_BACKORDER”:”Back order {0} item(s)”,”REMAIN_BACKORDER”:”The remaining items are available on back order.”,”NOT_AVAILABLE”:”Out of Stock”,”REMAIN_NOT_AVAILABLE”:”The remaining items are currently not available. Please adjust the quantity.”}; window.SitePreferences = {“LISTING_INFINITE_SCROLL”:true,”LISTING_REFINE_SORT”:true,”LISTING_SEARCHSUGGEST_LEGACY”:false,”STORE_PICKUP”:true,”COOKIE_CONSENT_ENABLED”:false,”ADYEN_CSE_ENABLED”:false,”ADYEN_CSE_JS_PUBLIC_KEY”:null,”ADYEN_CSE_D365_ENABLED”:false,”ADDRESSDOCTOR_ENABLED”:false,”NEW_LOCALISM_SOCIAL_LINKS”:”{n “facebook”: “https://www.facebook.com/sharer/sharer.php”,n “twitter”: “https://twitter.com/share”,n “google-plus”: “https://plus.google.com/share”,n “pinterest”: “https://www.pinterest.com/pin/create/button”n}”,”ADDED_TO_CART_TESTING_ENABLED”:true,”GEO_IP_ENABLED”:false,”GEO_IP_COOKIE_NAME”:”georedirect”,”GEO_IP_COOKIE_AGE”:7,”DEALER_SEARCH_ENABLED”:true,”GOOGLE_MAP_URL”:”https://www.google.com/maps/dir/?api=1&origin={0}&destination={1}”,”HIDE_COLOR_ATTRIBUTES”:”000″,”HIDE_SIZE_ATTRIBUTES”:”ALL”,”CAPTCHA_MODE”:”invisible”,”CAPTCHA_SITEKEY_VISIBLE”:”6LeVkE0UAAAAABSOLdneFYXBfGFfEcyC0YW4J2id”,”CAPTCHA_SITEKEY_INVISIBLE”:”6Lchck0UAAAAACzGOBVIc8vpVeRU3j5ALJrPAZUq”,”NARVAR_EDD_CHECKOUT_ENABLED”:true,”EMOJI_STRIPPER_ENABLED”:true,”STORE_LOCATOR_MAP_SOURCE”:”LOCALLY”,”BRANDIFY_SEARCH_RADIUS”:”25,50,75,100,150″,”BRANDIFY_DEFAULT_RADIUS”:25,”PDP_VIDEO_AUTOPLAY_ENABLED”:true,”PDP_SHOW_FACTORIES”:true,”LOCALLY_SHOW_DEALERS”:true,”LOCALLY_SHOW_OUT_OF_STOCK_DEALERS”:true,”LOCALLY_DEFAULT_RADIUS”:25,”LOCALLY_SEARCH_RADIUS”:”25,50,75,100,150,200″}; window.FormValidationErrors = {“VALIDATE_REQUIRED”:”This field is required.”,”VALIDATE_REMOTE”:”Please fix this field.”,”VALIDATE_EMAIL”:”Email Address is not valid.”,”VALIDATE_URL”:”Please enter a valid URL.”,”VALIDATE_DATE”:”Please enter a valid date.”,”VALIDATE_DATEISO”:”Please enter a valid date ( ISO ).”,”VALIDATE_NUMBER”:”Please enter a valid number.”,”VALIDATE_DIGITS”:”Please enter only digits.”,”VALIDATE_CREDITCARD”:”Please enter a valid credit card number.”,”VALIDATE_EQUALTO”:”Please enter the same value again.”,”VALIDATE_MAXLENGTH”:”Please enter no more than {0} characters.”,”VALIDATE_MINLENGTH”:”Please enter at least {0} characters.”,”VALIDATE_RANGELENGTH”:”Please enter a value between {0} and {1} characters long.”,”VALIDATE_RANGE”:”Please enter a value between {0} and {1}.”,”VALIDATE_MAX”:”Please enter a value less than or equal to {0}.”,”VALIDATE_MIN”:”Please enter a value greater than or equal to {0}.”,”VALIDATE_ORDER_NO”:”Please enter a valid Order Number.”,”VALIDATE_ORDER_LAST_NAME”:”Last Name can only contain alphabetical characters”,”VALIDATE_NO_CREDIT_CARD”:”Please remove credit card number and try again”,”VALIDATE_PRO_PAN”:”Patagonia account number is too short, see instructions above and resubmit”,”VALIDATE_GIFTCARD_AMOUNT”:”Gift Certificate can only be purchased with a minimum of 10 and maximum of 1000″,”VALIDATE_GIFTCARD_NUMBER”:”Please enter at least 19 numeric characters.”,”VALIDATE_GIFTCARD_MESSAGE”:”Message contains invalid characters”,”VALIDATE_GIFTCARD_PIN”:”Please enter 4 numeric characters.”,”VALIDATE_PHONE_NUMBER”:”Please specify a valid phone number (Example: 333-333-3333).”,”VALIDATE_PASSWORD”:”Must include at least 1 number, 1 uppercase letter and 1 special character (e.g. !@#$%^&*). 8-25 characters.”,”VALIDATE_POSTAL”:”Please enter a valid ZIP Code”,”VALIDATE_OWNER”:”This appears to be a credit card number. 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