How long will it take to fill my prescription?
Times may vary, but most same-day refills are fulfilled within 20 minutes. To save you waiting time, we recommend requesting a refill 24 hours prior to pickup. Your first visit will include gathering your personal information and allergies. Bring your insurance card or a copy/photo of both sides of the card with you to your visit. Please note that some insurance providers have separate medical and prescription cards, in which case you will need to bring your prescription card only.
Can I request refills in advance?
Yes. Have the prescription number (printed on the prescription container and on your pharmacy receipt) handy. We recommend requesting refills 48 hours in advance if you do not have refills remaining
- Request by App – To download the app, text “APP” to 54053 or visit one of the following app stores:Apple Google Play
- Call the health center pharmacy at 402.472.7457
Can I send someone else to pick up my prescription?
Prescription information is confidential by law, so we prefer for you to pick up a new prescription so we can explain the drug to you personally. You can send someone else to pick up a refilled prescription. Call 402.472.7457 in advance to authorize another person to pick up the prescription refill. For your protection, the person picking up the prescription will be asked for identification.
Will my parents be notified about my prescriptions?
We will provide prescription information to you only, unless you give written authorization to release this information. However, if you are using insurance belonging to your parent(s), the insurance company may or may not contact the person responsible for that insurance policy. All University Health Center pharmacy information is strictly confidential.
Are there restrictions for purchasing Plan B One Step?
There is no longer an age limit to purchase Plan B, and identification is no longer required.
Are there restrictions for purchasing Sudafed or products containing pseudoephedrine?
Yes. The buyer must present a valid government-issued photo ID — no exceptions.
If I attend UNK, UNMC or UNO, can I use the University Health Center pharmacy?
Yes, you have the same access to the University Health Center pharmacy as University of Nebraska-Lincoln students.
Can I use the University Health Center after I leave the university?
Students may use the health center pharmacy for one semester after they have left the university.
Do you have information about patient assistance programs that may help me cover the cost of my medication?
Patient assistance programs are run by pharmaceutical companies. These programs help patients who qualify to receive medication free of charge or at a reduced rate. Qualifications vary from company to company, but most are based on income and lack of prescription coverage.
The University Health Center offers enrollment assistance at no charge. Call 402.472.5000 for more information.
Below are sites that provide a directory of available programs for a variety of needs: