Current information on the coronavirus

Country Status Details
Anguilla  
Antigua and Barbuda More
Argentina  
Aruba More
Bahamas  
Barbados More
Belize  
Bermuda More
Bolivia  
Bonaire More
Brazil More
Canada More
Cayman Islands  
Chile  
Colombia More
Costa Rica More
Cuba  
Curaçao More
Dominica  
Dominican Republic  
Ecuador  
El Salvador  
Falkland Islands  
French Guiana  
Greenland  
Grenada  
Guadeloupe  
Guatemala  
Guyana  
Haiti  
Honduras  
Jamaica More
Martinique  
Mexico  
Montserrat  
Nicaragua  
Panama More
Paraguay More
Peru More
Puerto Rico More
Saba  
Saint Martin  
Sint Maarten More
St. Eustatius  
St. Kitts and Nevis  
St. Lucia More
St. Pierre and Miquelon  
St. Vincent and the Grenadines  
Suriname More
Trinidad and Tobago More
Turks and Caicos Islands  
United States of America More
Uruguay  
Venezuela  
Virgin Islands, British  
Virgin Islands, US  

 

Further Information:

Antigua and Barbuda:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Antigua and Barbuda again.

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Aruba:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Aruba again.

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Barbados:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Barbados again.

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Bermuda:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Bermuda again.

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Bonaire:
Until further notice, parcel shipments to Bonaire (DHL Paket International) can no longer be accepted due to problems with transport, customs clearance and/or delivery.
Warenpost items and Päckchen products can now be sent again.
Letter mail items (i.e., documents sent as individual letter mail, kilo-rate mail, etc.) are also no longer affected by this acceptance freeze.

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Brazil:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Brazil again.

  • For private customers: The only option available for sending parcels to Brazil will be via the Premium service until further notice
  • For business customers/contract customers: DHL Paket International items can still be sent until further notice. Please note that an international crisis surcharge of EUR 3.10 per kilogram (or part thereof) will be applied to each parcel.

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Canada:
Items (i.e., letters, small packages, Warenpost items and parcels) can generally be sent to Canada.
Until further notice, parcels will be transported to Canada by ocean freight only due to very limited transport capacities. Customers should not specify “Premium” parcel service and expect significantly longer transit times.

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Colombia:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Colombia again.

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Costa Rica:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Costa Rica again.

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Curaçao:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Curaçao again.

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Jamaica:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Jamaica again.

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Panama:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Panama again.

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Paraguay:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Paraguay again.

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Peru:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Peru again.

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Sint Maarten:
Until further notice, parcel shipments to Sint Maarten (DHL Paket International) can no longer be accepted due to problems with transport, customs clearance and/or delivery.
Warenpost items and Päckchen products can now be sent again.
Letter mail items (i.e., documents sent as individual letter mail, kilo-rate mail, etc.) are also no longer affected by this acceptance freeze.

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St. Lucia:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to St. Lucia again.

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Suriname:

Until further notice, parcel shipments to Suriname (DHL Paket International) can no longer be accepted due to problems with transport, customs clearance and/or delivery.
Warenpost and Päckchen shipments can now be sent again.
Letter mail items (i.e., documents sent as individual letter mail, kilo-rate mail, etc.) are also no longer affected by this acceptance freeze.

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Trinidad and Tobago:
Items (i.e., letters, small packages, Warenpost items and parcels) can now be sent to Trinidad and Tobago again.

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USA:
At this time, transport capacities to the US are considerably reduced. In light of this, special measures are required in order to maintain mail and parcel service. Please note that effective September 15, 2020, we will ship some products to the US via ocean freight until further notice. As a result, very lengthy transit times of at least 25 to 30 days should be expected. For destinations in the western United States or in remote regions, the transit time may be considerably longer.

  • Documents:
    • Letter mail items weighing up to 500 g and with a maximum thickness of 2 cm can still be sent to the US. As a rule, such items will be transported via air freight.
    • Letter mail items weighing over 500 g or with a thickness of more than 2 cm can be sent again starting on September 15, 2020. As a rule, such items will be transported via ocean freight.
    • These conditions also apply for Dialogpost International and Presse International items.
  • Merchandise shipments for private customers:
    • Small packages and parcels without Premium Service will be sent to the US via ocean freight until further notice. From September 15, 2020, franking will only be possible online.
    • DHL Paket International with Premium Service remains available for faster shipping; in this case, items are shipped to the US via air freight. This product can be ordered online and in retail outlets. 
  • Merchandise shipments for business/contract customers:
    • Shipment of Warenpost items to the US will resume on September 15, 2020. Please note that these items will also be shipped to the US via ocean freight until further notice.
    • We will also be routing DHL Paket International Economy parcels via ocean freight. Effective September 15, 2020, we will no longer apply an international crisis surcharge for these items.
    • DHL Paket International Premium will continue to be transported via air freight, and an international crisis surcharge of €2.20 per kilogram or part thereof will be applied.
  • European business customers: 
    • Deutsche Post Packet products can still be sent as normal; no changes to service currently apply. Please note, however, that the prices for all Packet products have risen due to the current international crisis. These products will be shipped via air freight. Please contact your Account Manager in your European country office for further information.

These restrictions also apply to items being sent to Puerto Rico.

Source