What is a Customs Broker?

A Customs Broker is a professional that is involved in the process of importing or exporting commercial goods into a country. They provide technical expertise related to government agencies to ensure a fast, efficient, and compliant import or export of goods to a variety of countries.

A Customs Broker will prepare necessary customs documentation, collect and remit duties and taxes, and provide clarification on complex government legislation making it easier for companies to import products from other countries. Knowing the requirements of each type of import can avoid costly delays or seizure of the merchandise. Customs brokers must pass an examination and background check to become licensed.

Customs brokers are not government employees and should not be confused with Customs agents. In Canada, Customs Brokers are licensed by Canada Border Service Agency (Canada Customs). The majority of licensed Customs Brokers are members of the Canadian Society of Customs Brokers.


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