The fastest, easiest way to get products to your customers
ShipStation includes an unparalleled buying and shipping experience with every order you send. All the tools you need to exceed your customers’ expectations.
Import more orders from more places
Import orders from over 100 marketplaces, carts and stores – more than any competitor.
Instantly rate shop your favorite carriers
Rate shop and print labels for all carriers – get the best rate based on desired delivery time.
Go way beyond ordinary tracking
Geo-tracking page featuring your brand, social links and messaging.
Make returns easy for you and your customers
Include a custom self-service portal for fast, hassle-free customer returns.
Track inventory so you never run out of stock
ShipStation tracks stock levels and alerts you when your inventory count is low.
Make better decisions with detailed analytics
Instantly gain valuable insight into your business and optimize your selling strategy in real-time.
No one connects you to more customers and more sales channels
Say “goodbye” to copying and pasting shipping info into carrier websites. ShipStation automatically brings in orders from all of your sales channels, giving you more time to spend growing your business. Plus, ShipStation can connect you to even more customers through our growing list of over 100 different stores, shopping carts and marketplaces – more than any other shipping application. .
The lowest rates no matter how much you ship
Compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time. Thanks to our tremendous volume, we’ve negotiated rates usually reserved for Fortune 500 companies. Of course, if you have better negotiated rates, you can use those, too.
- Connect to all your carrier accounts including FedEx, UPS, DHL and USPS (free account included – $17.99 value)
- Get deeply discounted rates from USPS, FedEx and DHL
- Compare prices with real-time rate information
The only shipping platform with a full-featured Mobile App
Manage and ship orders, check reports, communicate with customers and receive push notifications right from your phone or tablet.
- Prepare for your day before you get to your desk
- Answer urgent customer questions
- View shipment status and re-send tracking conﬁrmation emails
- Review at-risk orders before assigning them
- Check pending orders
- Get shipping rates for quotes
- Email a return label
- View reports
- Send orders to a fulﬁllment provider (Amazon FBA)
- Generate scannable end-of-day manifests
- Scan barcodes with your device’s camera
No other app automates more shipping tasks or saves you more time
ShipStation automation rules give you second-to-none order and shipping automation options. Complete any multi-step shipping task in seconds. Automate product lists, attributes, filters, presets, tags, rules, auto-routing for fulfillment and more. If your brain can think of it, our brain can automate it.
Calm customer anxiety with a self-service tracking portal
Add a little “peace of mind” to every order you ship with your own custom tracking page featuring your company brand, colors, social media icons and messaging.
- Customers follow every package with geo-tracking
- Avoid sending customers to non-branded carrier tracking sites
- Eliminate those “Where’s my package?” calls from customers
- Increase seller ratings and increase repeat purchases
Sell to global markets with simple international shipping
With a simplified international shipping process, ShipStation makes going global a snap. Get exclusive worldwide benefits.
- Free $100 package coverage on every shipment
- No confusing customs forms or documentation
- Deeper USPS discounts and instant refunds
- Better tracking with more event transparency
Ship International Express? Ask about 2-day delivery to major worldwide cities and specially negotiated rates.
Customer emails, tracking page, and returns portal.
Consistently connect your customers to your brand
The shipping experience you create for your customers is a big part of your brand image. Drive customer loyalty with branded communications throughout the shipping process.
- Integrate your logo, CRM messaging, and social media links
- Customize emails, labels, packing slips
- Exclusive branded tracking page and returns portal
“We use the branded tracking page, shipping notification email, and the packing slip as a marketing opportunity.”
Savannah Bee Company
Monitor and sync inventory levels
Gain total control and visibility, and never miss a sale. ShipStation helps you develop an effective product allocation strategy so your inventory is always optimized, in sync and flowing out the door. Track, manage and monitor stock levels. Prevent ‘Out-of-Stock’ orders from shipping. Apply available stock based on Priority. You name it, ShipStation makes it happen.
Get more sales and higher seller ratings with easy, self-serve returns
Did you know that 66% of online shoppers look at a store’s return policy before purchasing? That means a great returns process can make a huge difference in the success of your business. That’s where ShipStation’s self-service Returns Portal™ comes in.
- Give qualified customers instant access to return labels
- Set custom rules for your return policy
- Select the best carrier service for your returns
- Know what is being returned with real-time tracking numbers
Thousands of ways to filter and view your data
We make your decision-making easy with detailed analysis and reporting of operations, customer engagement, sales trends, customer behavior, and product inventory recommendations.
- Pending orders aging
- Emails performance
- Tracking and returns page visits
- Top products by revenue, category, and channel
- Customer sales and AOV data
- Returned products
- Employee productivity by day, week, month, or year
- Shipping revenue, costs, and net profit or loss by customer
- Inventory levels
Grow with an enterprise ecommerce platform
Our enterprise shipping solutions give you unmatched speed, reliabilty, and flexibility. Our system features multi-user management with permissions, restrictions, and activity tracking for auditing. Check out some other amazing features for high volume shippers:
- Manage multiple warehouses and users
- Integrate with ERP Systems
- Create custom views and dashboards
- Search entire order history
- ODBC database connection
- Barcode scan to verify, apply presets, and print
- Hot keys for fast, repetitive actions
- ShipEngine API
Our passion is helping your business grow
Support from day one
With ShipStation, you not only get an industry standard shipping solution, you gain a team of shipping experts that are committed to helping your business grow. Whether you’re an established business, or you’re just getting started, you’ll have access to free, comprehensive onboarding support.
Powering shipping success of all sizes
Learn how our customers are using ShipStation to rapidly grow their business, scale their services, and satisfy customers.
Jaime’s Spanish Village