Domestic Shipping Services in the U.S.

Can you pack my item(s)?

Can I purchase packaging supplies at The UPS Store?

How much do you charge for packaging supplies and services?

Can I order carrier supplies at The UPS Store?

Do I have to pack my item at The UPS Store, or can I bring it in already packed?

Can The UPS Store ship large or odd-shaped items?

Can I schedule a pick-up with The UPS Store?

Will you pick up my items at my location, and pack and ship them?

Can I send my shipment to The UPS Store to be held for pick-up?

Can I drop-off my shipment at The UPS Store?

How long will it take for my shipment to arrive at its destination?

On which holidays do you ship?

How do I track my shipment?

What should I do if I can’t track my shipment online?

What should I do if I don’t understand the tracking information for my shipment?

Can I get email notification of my shipment’s progress or status?

Can I upgrade the service level of my shipment while in route?

How do I change the address on my shipment?

Can I re-route my shipment while in transit?

Can I insure my shipment?

What should I do if my shipment arrived damaged?

What should I do if my shipment is lost or stolen?

What should I do if my shipment arrived late?

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