Shipping Guidelines | Shutterfly

Expedited, Rush and Super Rush delivery are not available for:

  • PO Boxes
  • APO/FPO or other U.S. armed forces addresses
  • Puerto Rico, Guam, American Samoa or other U.S. protectorates

For military addresses

Delivery estimates are delivery times to the military mail system. At that point, the order is out of our hands, and delivery time to the final recipient can be influenced by many factors. We are therefore unable to provide tracking or a further time estimate. To avoid delays, when using an APO/FPO address, use “United States” as the country, regardless of the location of the recipient.

We ship internationally to over 100 countries around the world. Shipping prices and transit time varies by country. We use a delivery expediting service that delivers directly to the destination country’s mail service. This service is as fast or faster than airmail. Estimated delivery times to international addresses are 5-8 business days from when the order is shipped.

Major cities and industrial areas will be a bit faster; rural and non-industrialized areas may be a bit slower. During holiday periods, there may be additional delays due to volume. We are not responsible for such delays. International shipments may be subject to taxes, duties, or other customs fees upon delivery. The recipient is responsible for any such fees at the point of delivery.

Due to existing trade restrictions and regulations, we currently do not offer shipping to the following countries: Belarus, Burundi, Central African Republic, Cuba, Democratic Republic of Congo, Iran, Iraq, Lebanon, Libya, North Korea, Russia, Somalia, Sudan, Syria, Ukraine, Yemen, Zimbabwe.

Destination Order By Taxes Arrival Date
Canada June 10
(most products)*
Delivered duties paid
(most products) *
International June 9
(most products)*
Delivered duties unpaid
(all products)

Between dates provided in cart.

The estimated ranges are not guaranteed. We will do our best to meet these estimates, however current production levels, seasonal variances and shipping services could result in additional shipping time.

*Delivery and Tax Exceptions

The following products will be delivered in 7-13 business days to Canada and 9-17 business days to other international destinations. In addition, recipients are responsible for applicable duties and taxes associated with these shipments.

  • Backpacks
  • Bean Bags
  • Blankets, Fleece
  • Blankets, Woven
  • Capes
  • Collars
  • Dog Bandanas
  • Dog Leashes
  • Dog T-Shirts
  • Engraved Bar Necklaces
  • Engraved Cuffs
  • Lunch Boxes
  • Overnight Bags
  • Pet Beds
  • Pet Blankets
  • Photo Stockings
  • Pillows, Indoor
  • Pot Holders
  • Toiletry Bags
  • Towels
  • Wall Art, Metallic
  • Wall Art, Wood
  • Wooden Ornaments


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