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Frequently Asked Questions
A customs broker is a licensed individual or company that works closely with border agents in other countries to make sure that goods being imported or exported have met all requirements. A good customs broker will help you with the paperwork and administration and will be available to answer questions on your behalf
There are many products that are difficult to get over the border without the help of a broker. The idea, much like hiring an agent or manager to represent you, is that our expertise adds value. Since time is money and money is what you need to keep your lights on and grow profits, you now get to spend time running your business and let our agents’ expertise smooth the way with customs, get the job done right and get it done quickly.
Customs broker fees are the fees you pay someone to help you bring your goods into Canada. These fees are different from duty, which is an amount levied by the federal government and is a percentage of the value of your goods.
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